Privacy Policy — APB Digital

This Privacy Policy describes how APB Digital ("I," "me," "my") collects, uses, and protects your information.

1. Information I Collect

• Information you provide: name, email address, phone number, company information, and any other details you submit through the application form, intro call, or onboarding process.
• Payment information: processed by Stripe. APB Digital does not store full payment details.
• Service data: queue requests, files, credentials, and other materials you share to complete your work.
• Website analytics: standard analytics data (pages visited, referral source, device type) collected via Fathom Analytics (a privacy-friendly, cookie-free tool).

2. How I Use Information

• To deliver the Services you've subscribed to
• To communicate with you about your account, queue, or the Services
• To process payments via Stripe
• To improve the Services

3. How I Share Information

APB Digital does not sell or rent your information. I share information only with:

• Service providers (e.g., Stripe for payments, hosting providers, analytics tools) under appropriate confidentiality terms
• Legal authorities when required by law

4. Credentials & Sensitive Data

For Queue requests requiring access to your tools (CRM, hosting, etc.), use a password manager (1Password, Bitwarden) to share credentials. APB Digital will never request passwords or sensitive data via email or chat.

5. Data Retention

• Active client data is retained for the duration of your subscription plus 12 months
• After that period, data is deleted unless you request earlier deletion
• You may request a copy or deletion of your data at any time by emailing a@apb.io

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data. Contact a@apb.io to exercise these rights.

7. Cookies

The website uses minimal cookies for essential functionality and analytics. You can disable cookies in your browser settings.

8. Children's Privacy

The Services are not directed at children under 13, and APB Digital does not knowingly collect data from them.

9. Changes to This Policy

Material changes will be posted on this page with an updated "Last updated" date.

10. Contact

Privacy questions: a@apb.io