Privacy Policy — APB Digital
Last updated: May 2, 2026
This Privacy Policy describes how APB Digital ("I," "me," "my") collects, uses, and protects your information.
1. Information I Collect
- Information you provide: name, email address, phone number, company information, and any other details you submit through the application form, intro call, or onboarding process.
- Payment information: processed by Stripe. APB Digital does not store full payment details.
- Service data: queue requests, files, credentials, and other materials you share to complete your work.
- Website analytics: standard analytics data (pages visited, referral source, device type) collected via Fathom Analytics (a privacy-friendly, cookie-free tool).
2. How I Use Information
- To deliver the Services you've subscribed to
- To communicate with you about your account, queue, or the Services
- To process payments via Stripe
- To improve the Services
3. How I Share Information
APB Digital does not sell or rent your information. I share information only with:
- Service providers (e.g., Stripe for payments, hosting providers, analytics tools) under appropriate confidentiality terms
- Legal authorities when required by law
4. Credentials & Sensitive Data
For Queue requests requiring access to your tools (CRM, hosting, etc.), use a password manager (1Password, Bitwarden) to share credentials. APB Digital will never request passwords or sensitive data via email or chat.
5. Data Retention
- Active client data is retained for the duration of your subscription plus 12 months
- After that period, data is deleted unless you request earlier deletion
- You may request a copy or deletion of your data at any time by emailing a@apb.io
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data. Contact a@apb.io to exercise these rights.
7. Cookies
The website uses minimal cookies for essential functionality and analytics. You can disable cookies in your browser settings.
8. Children's Privacy
The Services are not directed at children under 13, and APB Digital does not knowingly collect data from them.
9. Changes to This Policy
Material changes will be posted on this page with an updated "Last updated" date.
10. Contact
Privacy questions: a@apb.io